Terms of Use

The plain terms for using Chargeback Code.

Published

By using Chargeback Code, you agree to these terms.

General information only

This site explains what card network chargeback reason codes mean and how merchants can answer them. It is general information. It is not legal, financial or compliance advice for your business.

Rules change

Visa and Mastercard update their rules often. We check every fact against the networks' own documents, but a page can fall behind a change. Before you act, confirm the current rules with your card processor.

No guarantee

We work to keep every page correct. We still cannot promise that any page is complete, current or right for your case. We are not responsible for losses that come from using this site.

We link to other sites, mostly the card networks. We do not control them and are not responsible for what they say.

The text on this site belongs to Chargeback Code. Visa, Mastercard and other names belong to their owners. Using them here does not mean they endorse this site.